Michelle M. Pillow®, Disclaimer
Privacy Policy
The Raven Books LLC operates the https://michellepillow.com website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://michellepillow.com , unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Service Providers & Partners
We use trusted vendors to operate this website and our reader services, including:
- Flodesk (email marketing/newsletters)
- BookFunnel (ebook/audiobook delivery and reader support)
- Website hosting, security, and analytics providers
These partners receive only the information needed to perform their services and are not permitted to use it for other purposes. See each provider’s privacy policy for details.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions. We comply with COPPA.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Email Marketing
Opt-in only. If you subscribe to my newsletter, I’ll use your email—and, if you choose to provide them, your name and reading preferences—to send author news, new releases, sales, and similar updates. You can unsubscribe at any time via the link in any email or by writing to newsletter@michellepillow.com.
How we send emails. I use Flodesk to create and deliver newsletters. By subscribing, you acknowledge Flodesk will process your information to deliver those emails. (See Flodesk’s privacy notice for details.)
Free books with signup. When a newsletter signup includes a free ebook/audiobook:
- BookFunnel delivers the files and provides reader/device support (they receive your email to send your download and manage your BookFunnel Library).
- Prolific Works (formerly Instafreebie) may be used for some promotions (they receive the information needed to deliver the file and manage access).
What we track. We may record basic engagement (e.g., email opens/clicks) to measure what readers find useful and to improve future emails. You can unsubscribe at any time; many email apps also let you limit tracking by blocking images/remote content.
Legal basis (EU/UK). Where required, we process newsletter data based on your consent. You may withdraw consent at any time by unsubscribing.
Sharing & selling. I do not sell your newsletter data. Vendors listed above only use your information to provide their services to you and to me.
Retention. We keep your newsletter data while you remain subscribed. If you unsubscribe, we may retain a minimal “suppression” record so we don’t email you again.
(If you subscribed at checkout on my bookstore, your email may be shared with me by the store platform solely so I can send the newsletter you requested.)
What personal information do we collect from the people that visit our blog, website or app?
We collect information from you when you fill out a form or sign up for our contests, newsletters, or other information.
When registering for a service our site, as appropriate, you may be asked to provide your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
When do we collect information?
We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
How do we use your information (this website)?
• To personalise the site and content you see
• To improve the website and keep it secure
• To respond to your messages and support requests
• To administer contests, promotions, surveys or similar features
• Email marketing (if you opt in): to send author news and updates (see “Email Marketing” above)
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
- We use regular Malware Scanning.
- We use industry-standard safeguards, including HTTPS/TLS encryption in transit and limited access controls, to protect your personal information. No method of transmission or storage is 100% secure, but we work to keep your data protected and review practices periodically.
- We only provide articles and information, we never ask for personal or private information like credit card numbers.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These links are provided as a convenience. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Affiliate Links
PHG and/or advertisers (or another third party where applicable) may use code of cookies on this website to track the performance of marketing efforts. No personally identifiable information is collected in such process.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
- On our Privacy Policy Page
Users are able to change their personal information:
- By emailing us
Cookies & Similar Technologies
This site uses cookies and similar technologies (e.g., pixels) for essential site functions, performance/analytics, and—where enabled—basic marketing (for example, measuring newsletter sign-up effectiveness). You can control cookies in your browser settings; blocking cookies may affect some features.
Do Not Track/Browser Signals. At this time, our site does not respond to browser “Do Not Track” signals. You can manage cookies via your browser and opt out of many third-party analytics/ads tools directly with those providers.
Third-Party Pixels. We may use Meta Pixel (Facebook/Instagram), Google, and other programs on this website for aggregate analytics or to measure campaign performance. These providers may set their own cookies. See their privacy notices for details and opt-outs.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via in site notification as soon as such breach is brought to our attention, as appropriate.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
Your Consent
By using our site, you consent to our website’s privacy policy.
My team may use generative AI tools to draft website content, blog posts, newsletters, or social captions. We do not use AI to make automated decisions about individuals or to profile you for significant effects.
Notice of Registered Trademarks
Michelle M. Pillow®
Warlocks MacGregor®
Registered, U.S. Patent and Trademark Office
How this Website Policy Relates to My Bookstore
This website (MichellePillow.com) is my author site. My store (MichellePillowBooks.com) runs on Fourthwall, which is the Merchant of Record for purchases (they operate checkout, process payments, calculate/collect taxes, and issue eligible refunds). I do not collect or store full payment card numbers.
- Store checkout & taxes: governed by Fourthwall’s Privacy Policy.
- Digital delivery (ebooks/audiobooks): handled by BookFunnel (delivery emails, library access, device support).
- Signed-book communications: handled by me (order emails from my team).
Who to contact:
For this website/newsletters/signed-book communications: contact me (details below).
For checkot, payments, taxes, refunds (store purchases): contact Fourthwall via their privacy contacts.
For ebook/audiobook delivery or your BookFunnel Library: contact BookFunnel.
Store Ecosystem & Roles
- Storefront & Checkout (Merchant of Record): My store at MichellePillowBooks.com is hosted by Fourthwall, Inc. Fourthwall acts as Merchant of Record (MoR), meaning they run checkout, process payments (including PayPal/card wallets), and calculate/collect/remit applicable taxes. Your purchase is with Fourthwall; I provide the content/benefits (e.g., signed books, memberships, bonus content).
- Digital Delivery: BookFunnel delivers ebooks/audiobooks and provides reader support and device setup.
- Self-Fulfilled Signed Books: I handle signing, packing, and shipping; carriers receive the name, address, and parcel details needed to deliver your order.
What I Collect on MichellePillow.com (this site)
- Contact & newsletter info you submit (e.g., name, email, preferences).
- Site analytics and basic device info (to keep the site secure and improve it).
- Support correspondence you send me.
What Fourthwall Collects on the Store (summary)
- Order details (items, price, taxes, shipping method).
- Payment processing via their payment partners (I do not receive full card numbers).
- Tax calculation/collection data per jurisdiction.
- Refunds/chargebacks processing where applicable.
Please review Fourthwall’s Privacy Policy for their data practices and rights handling.
What BookFunnel Collects (digital delivery)
- Email address to send your download link and manage your BookFunnel Library.
- Device/helpdesk data needed to deliver files and troubleshoot.
See BookFunnel’s Privacy Policy for details and data rights.
Email Marketing & Cross-Site Sharing
If you opt in to email marketing at checkout or on this site, the store may share your email and purchase metadata (e.g., title purchased) with my email provider so I can send the newsletters you requested. You can unsubscribe at any time via the link in any email.
Payments
Store payments are processed by Fourthwall and its payment partners (e.g., card networks, PayPal). I do not collect or store full payment card numbers. Use of PayPal or a card wallet is governed by those providers’ terms and privacy notices.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information. To exercise a request related to this website or my newsletter, contact us using the details below. If your request relates to a store purchase or checkout records, see the Store & Digital Delivery section below for the correct contacts.
International Visitors
The store may calculate/collect VAT/GST where required (by Fourthwall). Customs/clearance data may be shared with carriers and authorities to complete delivery.
Data Retention (summary)
- Website & newsletter data: kept while you’re subscribed or as needed for security, legal, and operational purposes.
- Store order records: retained as required for tax/accounting; many records are controlled by Fourthwall as Merchant of Record.
- BookFunnel delivery records: retained per BookFunnel’s policy.
Links to Other Store Policies
Fourthwall Privacy Policy and BookFunnel Privacy Policy
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
The Raven Books LLC – michellempillow+website @ gmail.com
Last Edited on 2025-8-24
michellepillow.com, michellepillowbooks.com
